1. Introduction & Scope
54bed (referred to herein as "we", "us", or "the Platform") is committed to protecting your privacy. This Privacy Policy explains how we collect, store, process, and safeguard your personal information.
This Privacy Policy applies to all 54bed services, platforms, applications, and websites. It takes effect whenever you register with us, use our services, or interact with us in any way.
54bed believes data protection is not merely a legal obligation — it is our ethical responsibility to you. That is why we are always transparent about how your information is used.
2. What Information We Collect
54bed collects your information in several ways. Details are outlined below:
2.1 Information Provided Directly
Information you provide when registering or managing your account:
| Data Type | Purpose | Mandatory |
|---|---|---|
| Full Name | Identity Verification & Account Creation | Yes |
| Mobile Number | Contact & OTP Verification | Yes |
| Password | Account Security | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Address | KYC Verification | Where Applicable |
| National ID | Identity Verification & AML Compliance | Where Applicable |
| Payment Information | Deposits & Withdrawals | Yes |
2.2 Automatically Collected Information
Information collected automatically while you use the platform:
- IP address and device information (model, operating system)
- Browser Type & Version
- Date and time of platform access
- Page visits, clicks, and navigation patterns
- Gaming Activity & History
- Transaction History
3. Use of Information
54bed uses your personal information for the following purposes:
- Account Management: Completing registration, verifying login, and ensuring account security.
- Service Delivery: Processing gaming, betting, and financial transactions.
- KYC Verification: Verifying identity and complying with anti-money laundering regulations.
- Customer Service: Troubleshooting and support.
- Security: Detecting and preventing fraud.
- Improvement: Improving platform services and user experience.
- Legal Compliance: Complying with applicable laws and regulations.
- Promotional Communications: Keeping you informed about offers and promotions, with your consent.
4. Data Sharing & Disclosure
54bed may share your information with third parties only in the following circumstances:
4.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket), game providers, and technology infrastructure suppliers may receive limited data. These partners are contractually obligated to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose information pursuant to a court order, a lawful request from a government authority, or applicable law. In such cases, only the minimum necessary information will be provided.
4.3 Business Changes
In the event of a company merger or acquisition, your information may be transferred. However, the new owner will be bound by the same privacy policy.
5. Cookie Policy
54bed uses cookies to enhance your experience on the platform. Cookies are small text files stored in your browser.
5.1 Types of Cookies
- Essential Cookies: Required for the platform to function properly. These cannot be disabled.
- Functional Cookies: Remembers your preferences and settings. Stores your language selection and login details.
- Analytics Cookies: Used to monitor platform usage for improvements. Applied with your consent.
- Marketing Cookies: To show you relevant promotions. Entirely optional.
You can disable or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.
6. Data Security Measures
54bed uses industry-standard technology and practices to keep your data secure. Our security framework includes:
- 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
- Firewall Protection: Multi-layered network security protection.
- Two-Factor Authentication (2FA): Prevention of unauthorized access to your account.
- Secure Data Centers: Physical security measures and regular audits.
- Regular Security Audits: Identifying vulnerabilities and resolving them promptly.
- Trained Team: A dedicated security team specializing in data protection.
7. Your Rights
Under 54bed's Privacy Policy, you have the following rights:
You may submit a request to find out what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You may request the deletion of your data under certain circumstances.
You may object to the processing of your data for specific purposes.
You may request a copy of your data in a structured, portable format.
You may withdraw your consent to data processing at any time.
To exercise any of these rights, please contact our support team. We will respond within 30 business days of receiving your request.
8. Data Retention Period
54bed does not retain your data longer than necessary. Data retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Compliance |
| Gaming History | 3 Years | Dispute Resolution |
| Communication Log | 2 Years | Service Improvement |
| Cookie Information | 30 Days – 1 Year | User Experience |
Once the retention period expires, data is securely deleted or anonymized. Certain data may need to be retained longer due to legal obligations.
9. Protection of Minors
54bed is a responsible gaming platform. We firmly believe that minors (under 18 years of age) must be kept away from online gaming.
- 54bed does not knowingly collect data from anyone under the age of 18.
- Age is verified at registration, and accounts suspected of being underage are investigated.
- If a minor has registered by mistake, their account and data will be deleted immediately.
- If parents suspect their child is using 54bed, please contact our support team immediately.
10. Policy Changes & Contact
54bed reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you via a platform notification.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We encourage you to review this page regularly.
You can check the "Last Updated" date at the top of this page to see when the most recent changes were made.